121.How to pay with your phone or watch in Europe?Contactless payment with a smartphone or connected watch is becoming increasingly common. How does contactless mobile payment work? Is there a payment limit? What are the risks?
122.How to file a police complaint?The French national police and gendarmerie have launched a joint website to facilitate access to procedures.
123.ECC-NetIn order to ensure that consumers in Europe are not left alone and that their confidence in the internal market is strengthened, the European Commission launched a network in 2005 to provide…
124.Calls, SMS, Internet in EuropeCommunicating in Europe costs the same as a national call. But is overcharging completely eliminated? Are calls from France to other countries also affected?
125.The "chargeback" procedureHave you paid by card for a purchase or a service to a seller in Europe who has not respected his commitments and who does not respond to your reminders? In some cases, you can request a refund of…
126.Coronavirus in FranceEnd of the lockdown and curfew : all the information you need to know if you live in France.
127.Privacy PolicyPrivacy Policy The Zentrum für Europäischen Verbraucherschutz e. V. (Centre for European Consumer Protection in Europe- ZEV) takes the protection of your data seriously. Our non-profit organisation…
128.Legal NoticeLegal notice Zentrum für Europäischen Verbraucherschutz e. V. Bahnhofsplatz 3 77694 Kehl Fax: +49 (0) 7851 / 991 48 11 E-Mail: info@cec-zev.eu Website: www.cec-zev.eu Executive director …
129.Buying ticketsEvery organiser of a large-scale sporting event (Olympic Games, World Cup, European Championship) designates one or several official ticket vendors. Beware of unauthorised sites that resell tickets,…
130.Chambres d'hôtesWould you like to book a private room for your holidays in France? You have heard of "chambres d'hôtes" (Bed and Breakfast) but are wondering about the rules and legal obligations?
