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Travelling & Motor vehicles

Holidays can sometimes turn into a nightmare: delayed plane, lost luggage, holiday rentals on the edge of the motorway, hotel swimming pool closed, rented car not available... What to do then to be reimbursed or compensated?

Europe protects you in all your modes of transport and in your travels. Whether you travel by plane, train, boat, bus: you have rights and we explain them to you in this section. And if you prefer the car, we advise you on how to avoid the pitfalls of renting a car and find out all about the rules of driving in France, or if you decide to buy a car in the European Union.

Pass sanitaire avec QR code et vaccin COVID-19

Health pass and vaccines

The European health pass called " EU Digital COVID Certificate" will apply from July 1, 2021 and will allow you to prove your immunity to COVID-19 and will facilitate your travel within the EU. But how do you get it? How does it work? Is it…

Microscopic view of a virus.

Coronavirus: your right as travelers

What are your rights if you have booked a flight or accommodation? Who should you contact? Know your rights when traveling in times of coronavirus.

Tube de test Covid-19

Covid-19 Testing: Where to be tested in Europe?

Are you traveling, working, or residing in another European country? Do you know where to be tested for Covid-19? PCR, serologic/antibody, antigen, or self-tests: Which tests are practiced in Europe?

Air travel

Cancellation, flight delay, loss of luggage or airline bankruptcy? You have rights!

Rail passenger rights

If you travel by train in France as in the EU, you have rights in case of train delay or cancellation.

Travelling by bus or coach

If you travel by bus more than 250 km from or to the EU, Europe protects you in case of a delay of more than 2 hours.

Travelling by ship or ferry

If you take a ship or if you come back by ship to a country of the EU with a European carrier, you have rights in case of cancellation or delay.

Package holiday

A package holiday/package travel deal is the classic “flight and hotel” purchased through a travel agency, but not individually! Europe has taken into account the current modes of reservation of consumers and better protects you.

Motor vehicles

Are you renting, buying or driving a car in Europe? Follow our tips for safe driving and shopping in the EU.

View on the living room of a decorated and bright flat.

Accommodation in France

Do you wish to book accommodation? Follow our advice to choose between the different types of accommodation available in France.

View of Big Ben from the frog's perspective.

Brexit

Brexit is now effective since January 1, 2021. What are the consequences of Brexit for British consumers shopping or traveling to the EU and especially France?

Tray of macaroons

Gastronomy in France

All you need to know about the gastronomy in France: the categorizations of restaurants, legal obligations and regulations of restaurants, the famous Michelin Guide...

Close-up of a stethoscope on medical forms.

Health

If you are injured or become ill during your holiday in France, there are several things to consider depending on whether it is an emergency or planned treatment, and whether you are an EU-citizen or not.