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Presentation of the ECC-Net Travel application with its logo and icons symbolising all the areas covered on a map of Europe.


This free application informs you about your rights and, thanks to a translation tool, also helps you to express your complaint in the language of the country you are visiting.

Different brochures together on one photo


The brochures published by the European Consumer Centre France inform and advise you on your rights in Europe.

Rear of an aircraft stopped on a runway.


The ECC France is regularly publishing studies on consumer issues, in order to encourage consumer to profit from the European Single Market.

A woman with a microphone during a report on the 25th anniversary of the European Consumer Centre.


Find here our latest videos full of advice and information on your rights, and join us on our Youtube channel to access all our content!

Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA). Neither the European Union nor the granting authority can be held responsible for them.

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