Travel and transport
Holidays can sometimes turn into a nightmare: delayed plane, lost luggage, holiday rentals on the edge of the motorway, hotel swimming pool closed, rented car not available… What to do then to be reimbursed or compensated?
Europe protects you in all your modes of transport and in your travels. Whether you travel by plane, train, boat, bus: you have rights and we explain them to you in this section. And if you prefer the car, we advise you on how to avoid the pitfalls of renting a car and find out all about the rules of driving in France, or if you decide to buy a car in the European Union.
Accommodation
Whether you’re looking for a hotel, a holiday rental or a campsite, you’ll find all our tips for booking your accommodation online in this section.
Olympic and Paralympic Games
Paris 2024, Milan 2026...You'll find in this section all the practical information you need to buy your tickets and travel to the destination.
Means of transport
If your flight, train, ferry or coach is cancelled or delayed, you are protected in Europe. If you hire a car, be careful.
Public transport in Paris
During the Paris Olympics and Paralympics, public transportation can help you get around the city. Find out all you need to know about busses, the metro lines and RER trains.
Who can help me in case of a question or a problem?
Find the steps to follow to settle a dispute with a French trader, as well as useful contact details in case of problem during the 2024 Paralympic Games.
Restaurant and meal delivery in France
How to know the origin of the products in the restaurants in France ? Is a tip obligatory in France? Do you have to pay for a glass of water?