Banking and money
Banking rules in France and the EU protect consumers with secure payments, transparent fees, and clear rights for accounts, credit, and complaints.
Means of payment in France
While shopping or travelling in France you have fave seen small posters saying "La maison n'accepte pas les chèques" (The house does not accept checks) and you wonder what it means? How to pay in France?
The chargeback procedure
Have you paid by card for a purchase or a service to a seller in Europe who has not respected his commitments and who does not respond to your reminders? In some cases, you can request a refund of amounts paid via the "chargeback" procedure.
Purchase and proof of identity
Your Italian online seller asks you for a copy of your ID card to validate your order. How to deal with these requests? How are they regulated in Europe?
How to pay safely online
Before shopping online, you should make sure that the website is secure. The EU has improved online shopping security with strong customer authentication. Also, beware of purchases in an app or an online game!
Cash payment limitations
Throughout the European Union, cash payments will soon be capped at 10 000 euros. Did you know that some EU countries require that you declare to customs if you are entering the country with more than 10 000 euros cash or equivalent?
Money withdrawal abroad
As a French resident, you may withdraw money in other European Union countries under the same conditions as in France. However, charges still apply, particularly if the cash machine is not connected to a bank.
