Your rights during air travel
Has your flight been delayed or cancelled? Your checked baggage has been damaged or lost? Thanks to the European Union, you have rights as an air passenger if your journey goes wrong.
The European Consumer Centre France explains how to assert your rights with an airline company, what to look out for when booking air travel, the rules for transporting luggage and how to react if the airline goes bankrupt.
Voyages en avion
Si vous voyagez en avion en France comme dans l’UE, vous avez des droits en cas de retard ou annulation de vol. Informez-vous en quelques clics via notre outil interactif.
Airline bankruptcy
Many airlines have gone bankrupt in recent years. How to react? How can air passengers get a refund of their tickets?
Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA). Neither the European Union nor the granting authority can be held responsible for them.