Travelling by plane in the EU: what are your rights?
If you travel by plane in France or the European Union, you have rights. In the event of a delayed or cancelled flight, lost or damaged luggage, etc., you can benefit from assistance, refund or compensation. These rights stem mainly from European Regulation 261/2004 and the 1999 Montreal Convention.
Using the tool below, you can find out in just a few clicks what your rights are in different scenarios. You'll find answers to all your questions about air travel, as well as lots of useful advice.
The rights mentioned in this tool apply :
- if you take off from a country in the European Union, Iceland, Norway (or Switzerland);
- if you land in a country in the European Union, Iceland, Norway (or Switzerland) with a European airline and you did not receive assistance or compensation when the flight departed from a non-EU country.
