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Flight delay or cancellation, overbooking, strike or bad weather conditions: you are entitled to reimbursement of your tickets or even compensation.

2.How to check the trustworthiness of a website?

You should always know from whom you are buying online. Follow our tips to verify the trustworthiness of your online seller and to avoid falling for traps on the internet.

3.Natural disasters, armed conflict and cancelled holidays: what are your rights?

What rights do you have if natural disasters or armed conflict affect your trip? Can you cancel or postpone your flight or train free of charge?

4.Tickets for the Rugby World Cup

The Rugby World Cup will be held in France from 8 September to 28 October 2023. Only one official website is selling tickets for the matches or for the "packs".

5.Travelling & Motor Vehicles

Travelling & Motor vehicles Holidays can sometimes turn into a nightmare: delayed plane, lost luggage, holiday rentals on the edge of the motorway, hotel swimming pool closed, rented car not…

6.How to book accommodation

Once you have reserved your tickets for the Rugby World Cup, the Olympic or Paralympic Games, the next step is to find a place to stay in France. What types of accommodation are available? How can…

7.Tickets for the 2024 Olympic Games

The 2024 Olympic Games will take place from July 26 to August 11 2024 in France. Only one official website ensures the sale of tickets for the sports events or for the so called tailor-made "packs".

8.Who can help me in case of a problem?

Find the steps to follow to settle your dispute and useful contact details in case of problem during the Rugby World Cup or the 2024 Olympic Games.

9.Package travel to France

For your stay in France, you want to opt for a package travel. Learn more about the consumer protection rules which apply.

10.Visa to come to France

For your stay in France during the Rugby World Cup or the 2024 Olympic Games, in certain cases you will need to apply for a visa to travel to and stay in France. Make sure you have all the necessary…

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