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61.Environmental zones in Europe 
In recent years, local traffic restrictions and environmental zones have been introduced in various European cities. Here's an overview of existing regulations. 
62.Advice for booking a flight 
Hidden charges, taxes, unwanted insurance: several fare supplements can increase the ticket price purchased with an airline, an agency, or a reservation platform. Follow our advice to avoid… 
63.Airplane luggage 
The transport of your luggage by plane is subject to restrictions. What to put in your check-in luggage? What to keep on board? What are the air passengers’ rights in case of loss, delay or damage to… 
64.Airlines: complaint forms 
In the event of flight cancellation or baggage delay, airlines call upon their customers for contacting them through their online form. Here you will find direct links to most of the airlines' online… 
65.Airline bankruptcy 
Many airlines have gone bankrupt in recent years. How to react? How can air passengers get a refund of their tickets? 
66.Flight calculator 
Check your flight rights with our flight calculator | ECC France 
67.CO2 Emissions 
On your next holiday in Europe you have to fly. Conscious of your mode of transport’s carbon footprint, you want to know how to make up for the emissions of your flight? All the useful information in… 
68.Information request confirmation 
We've received your question! We received your message! Thank you for your trust in the European Consumer Centre (ECC) France. It is our pleasure to help you! You will receive a confirmation by… 
70.Court procedures 
Justice in Europe What is mediation across the European Union and how can you start benefitting from it? Lawyer fees, proceeding at the court of appeal, court fees... Everything you have to know… 
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