Due to the possible no-deal Brexit, ECC France may not be in a position to help with UK related cases and enquiries after 31 October 2019.
- If you are resident in France and are involved in a dispute with a business based in another EU country or have another inquiry, please fill out our form.
- If you are resident in another EU member State, Iceland or Norway, please contact the European Consumer Centre in your country of residence, even if your complaint concerns a trader in Germany. You can find the contact details for your country's European Consumer Centre.
- If you are not resident in either France, the EU, Iceland or Norway, we are unable to handle your complaint or request, even if your complaint concerns a trader in Germany or the EU.