41.Air passenger rightsFlight delay or cancellation, overbooking, strike or bad weather conditions: you are entitled to reimbursement of your tickets or even compensation.
42.Public transport in ParisDuring the Paris Paralympics, public transportation can help you get around the city. Find out all you need to know about busses, the metro lines and RER trains.
43.Influencers If influencers promote products on social networks, they do not always inform consumers. Is this legal? What are their obligations and responsibilities in France and in other European countries?
44.Traffic fines in restricted areas in ItalyIf you're visiting an Italian city by car, beware of the "Zona a traffico limitato" or limited traffic zones (ZTL)! You could be fined.
45.Buying from an online marketplaceMore and more online businesses are hosting independent sellers from different countries on their websites, earning a commission with each sale. They become an “online marketplace”. What are the…
46.HomeEuropean Consumer Centre France: help and advice in Europe The European Consumer Centre (ECC) France is your representative if you have a question on your rights in Europe or if you live in France…
47.Subscription and "premium" optionRegistration, cancellation, automatic renewal... The terms and conditions of subscriptions vary greatly from one site to another. Everything you need to know before committing yourself.
48.Purchase and proof of identityYour Italian online seller asks you for a copy of your ID card to validate your order? Some sellers are just trying to avoid identity theft or payment fraud. Others, however, use your information to…
49.Purchasing a carYou’re looking for a car to buy on a classified advertisements website, and you stumble upon a great offer.
50.Car purchase abroadWe explain how to avoid problems when buying a car in another EU country and what you need to know about vehicle registration and transfer.
