12.Contact us… amicable solution, get in touch with the European Consumer Centre (ECC) of your country of residence. There…
13.Buying second-hand on the Internet…Whether for economic or ecological reasons, more and more consumers are turning to second-hand products. Be careful !…
14.About us…Address: European Consumer Centre France / Centre Européen des Consommateurs France Bahnhofsplatz 3 77694 Kehl /…
15.Cash payment limitations…Many consumers use cash. However there are limitations on cash payments within the EU and entering or leaving a country…
16.ApplicationThis free application informs you about your rights and, thanks to a translation tool, also helps you to express your complaint in the language of the country you are visiting.
17.Green PackagingFind here all the information on eco-responsible packaging and the best practices of our European neighbours to reuse your cartons.
18.Brochures…The brochures published by the European Consumer Centre France inform and advise you on your rights in Europe.
19.Information request confirmation… you for your trust in the European Consumer Centre (ECC) France. It is our pleasure to help…
20.How some websites deceive or manipulate youMany websites, applications, social networks or search engines use graphic elements or technical processes to influence your behavior and encourage you to click, buy, subscribe or provide personal