91.14 days to withdrawYou have purchased goods and services on the website of a seller based in a European country? If you are not happy with your order, you can change it within 14 days: what is called the right of…
92.End of geoblockingYou wanted to make a purchase on a Danish website but it is “reserved for Scandinavians”? The European Union showed its intent on putting a stop to all unjustified geo-blocking, which entered into…
93.How some websites deceive or manipulate youMany websites, applications, social networks or search engines use graphic elements or technical processes to influence your behavior and encourage you to click, buy, subscribe or provide personal…
94.Online ReviewsIf more and more people consult online reviews before ordering or booking, how can they be trusted?
95.Responsible online shoppingOur advice on how to spot eco-responsible products on the Internet, limit the impact of their delivery, avoid order returns, repair and recycle your products and thus become eco-responsible…
96.Buying second-hand on the InternetWhether for economic or ecological reasons, more and more consumers are turning to second-hand products. Be careful ! You do not have the same rights when buying from a private seller.
97.animalDogs, cats... If you are thinking of buying a pet online, be careful! France regulates this practice and you will not necessarily be protected if the animal gets sick.
98.Package holidayA package holiday/package travel deal is the classic “flight and hotel” purchased through a travel agency, but not individually! Europe has taken into account the current modes of reservation of…
99.Air travelCancellation, flight delay, loss of luggage or airline bankruptcy? You have rights!
100.Rail passenger rightsIf you travel by train in France as in the EU, you have rights in case of train delay or cancellation.
