Personalized consultation

From 2nd June 2020 we will re-start our personalized consultations. In order to organize them, it is crucial to make an appointment in advance. The European Consumer Centre France takes part in the battle against COVID-19. We will do our utmost to provide you with the best possible service.

Update : May 2020

You can take part in personalized consultations from Tuesday to Thursday. But a prior appointment is absolutely necessary.

Please send an email to: providing us with the following data:


  • surname, first name

  • phone number, preferably landline connection

  • topic of your enquiry

Please feel free to attach relevant documents to this mail. This enables us to check the context prior to our meeting.

We will contact you by phone in order to fix date and time.

Furthermore, you can contact our lawyers using the online form.


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