• Guarantees for EU-bought products

    For every product purchased in the EU, you are entitled to a legal guarantee of conformity. Who is responsible for it?

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  • Duration of the legal guarantee

    The legal guarantee lasts at least 2 years, starting with the day of delivery.

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  • Solutions and remedies to the lack of conformity

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  • Proving the existence of a defect

    As in any legal dispute, the claimant must prove their case. Do you have to inform the seller in a specific deadline?

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  • Deadline to notify the seller of a defect or non-conformity

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  • ECC-Net Report

    Commercial warranties : are they worth the money? 

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