111.Shopping in FranceWhile assisting the Paralympics in France, you wish to benefit from the offers of the French market? Basic rules about shopping in France in this article.
112.How to pay with your phone or watch in Europe?Contactless payment with a smartphone or connected watch is becoming increasingly common. How does contactless mobile payment work? Is there a payment limit? What are the risks?
113.How to file a police complaint?The French national police and gendarmerie have launched a joint website to facilitate access to procedures.
114.ECC-NetIn order to ensure that consumers in Europe are not left alone and that their confidence in the internal market is strengthened, the European Commission launched a network in 2005 to provide…
115.Calls, SMS, Internet in EuropeCommunicating in Europe costs the same as a national call. But is overcharging completely eliminated? Are calls from France to other countries also affected?
116.The "chargeback" procedureHave you paid by card for a purchase or a service to a seller in Europe who has not respected his commitments and who does not respond to your reminders? In some cases, you can request a refund of…
117.Coronavirus in FranceEnd of the lockdown and curfew : all the information you need to know if you live in France.
118.Privacy PolicyPrivacy Policy The Zentrum für Europäischen Verbraucherschutz e. V. (Centre for European Consumer Protection in Europe- ZEV) takes the protection of your data seriously. Our non-profit organisation…
119.Legal NoticeLegal notice Zentrum für Europäischen Verbraucherschutz e. V. Bahnhofsplatz 3 77694 Kehl Fax: +49 (0) 7851 / 991 48 11 E-Mail: info@cec-zev.eu Website: www.cec-zev.eu Executive director …
120.Buying ticketsEvery organiser of a large-scale sporting event (Olympic Games, World Cup, European Championship) designates one or several official ticket vendors. Beware of unauthorised sites that resell tickets,…