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1.Rail passenger rightsIf you travel by train in France as in the EU, you have rights in case of train delay or cancellation.
2.Sales periodsWould you like to take advantage of the sales in the neighbouring country? Consult our map of Europe. Each EU country has its own regulations and sales period.
5.Air travelCancellation, flight delay, loss of luggage or airline bankruptcy? You have rights!
6.ECC-NetIn order to ensure that consumers in Europe are not left alone and that their confidence in the internal market is strengthened, the European Commission launched a network in 2005 to provide
7.Court proceduresLawyer fees, proceeding at the court of appeal, court fees... Everything you have to know about Justice in Europe and France.
8.Car repairs abroad after a breakdownWhile on holiday driving around Europe, your car breaks down on the motorway. How should you react? What are the obligations of the mechanic if you have your car repaired on the spot?
9.Airlines: complaint formsIn the event of flight cancellation or baggage delay, airlines call upon their customers for contacting them through their online form. Here you will find direct links to most of the airlines' online
10.Air passenger rightsIf you travel by plane in France or the EU, you have rights in the event of flight delays or cancellations. Find out more in just a few clicks using our interactive tool.
