121.ECC-NetIn order to ensure that consumers in Europe are not left alone and that their confidence in the internal market is strengthened, the European Commission launched a network in 2005 to provide…
122.Calls, SMS, Internet in EuropeCommunicating in Europe costs the same as a national call. But is overcharging completely eliminated? Are calls from France to other countries also affected?
123.The "chargeback" procedureHave you paid by card for a purchase or a service to a seller in Europe who has not respected his commitments and who does not respond to your reminders? In some cases, you can request a refund of…
124.Privacy PolicyPrivacy Policy The Zentrum für Europäischen Verbraucherschutz e. V. (Centre for European Consumer Protection in Europe- ZEV) takes the protection of your data seriously. Our non-profit organisation…
125.Legal NoticeLegal notice Zentrum für Europäischen Verbraucherschutz e. V. Bahnhofsplatz 3 77694 Kehl Fax: +49 (0) 7851 / 991 48 11 E-Mail: info@cec-zev.eu Website: www.cec-zev.eu Executive director …
126.Chambres d'hôtesWould you like to book a private room for your holidays in France? You have heard of "chambres d'hôtes" (Bed and Breakfast) but are wondering about the rules and legal obligations?
127.Contact usContact us Cancelled flight, undelivered goods, faulty products… If you encounter an issue with a trader based in another country of the European Union, UK, Iceland or Norway and you are unable to…
128.About usAddress: European Consumer Centre France / Centre Européen des Consommateurs France Bahnhofsplatz 3 77694 Kehl / Germany Fax: +49 (0) 7851 / 991 48 11 Our opening hours Monday and Friday:…
130.Medication and pharmaciesAs an avid Internet shopper, you would like to buy your medication online as well. Is this possible? What are your rights? More information in our article
