21.How to check the trustworthiness of an online seller?You should always know from whom you are buying online. Follow our tips to verify the trustworthiness of your online seller and to avoid falling for traps on the internet.
22.Identity fraud: fraudsters impersonate the ECCThe European Consumer Centre France and its network ECC-Net have been victims of identity theft. The fraudsters use their name and logo to trick consumers and extort their money.
23.Internet hackingAdvertising messages asking for financial aid are sent from your email address or posted on a social network via your profile. You are a victim of hacking!
24.DNA Testing on the InternetHave you ordered an online DNA test for a relative to find out about his genetic heritage? Such tests are not legal in France. Beware of the risks if you buy them.
25.Environmental zones in EuropeIn recent years, local traffic restrictions and environmental zones have been introduced in various European cities. Here's an overview of existing regulations.
26.Airlines: complaint formsIn the event of flight cancellation or baggage delay, airlines call upon their customers for contacting them through their online form. Here you will find direct links to most of the airlines' online…
27.DeliveryWhile you buy on the Internet, you must be informed of the delivery date of your order. But what to do if your order is not delivered, arrives damges or you do not like it?
28.Sending and receiving parcelDo you want to send a parcel to another European country? Were you due to receive a parcel from a European seller but it never arrived?
29.How to send parcels successfully from FranceOrganise parcel delivery in Europe with peace of mind: our tips for avoiding delays, losses and unexpected costs with online platforms.
30.Identity fraudDid you receive a phone call from your bank? Beware! This could be a fraudster attempting to extract money from your bank account without your knowledge.
