111.How some websites deceive or manipulate youMany websites, applications, social networks or search engines use graphic elements or technical processes to influence your behavior and encourage you to click, buy, subscribe or provide personal…
112.Online ReviewsIf more and more people consult online reviews before ordering or booking, how can they be trusted?
113.Responsible online shoppingOur advice on how to spot eco-responsible products on the Internet, limit the impact of their delivery, avoid order returns, repair and recycle your products and thus become eco-responsible…
114.Buying second-hand on the InternetWhether for economic or ecological reasons, more and more consumers are turning to second-hand products. Be careful ! You do not have the same rights when buying from a private seller.
115.animalDogs, cats... If you are thinking of buying a pet online, be careful! France regulates this practice and you will not necessarily be protected if the animal gets sick.
116.Package holidayA package holiday/package travel deal is the classic “flight and hotel” purchased through a travel agency, but not individually! Europe has taken into account the current modes of reservation of…
117.Travelling by ship or ferryIf you take a ship or if you come back by ship to a country of the EU with a European carrier, you have rights in case of cancellation or delay.
118.Motor vehiclesAre you renting, buying or driving a car in Europe? Follow our tips for safe driving and shopping in the EU.
119.Accommodation in FranceDo you wish to book accommodation? Follow our advice to choose between the different types of accommodation available in France.
120.Shopping & InternetBuying on the Internet: what to do if you have a problem with a European seller? What are your rights?
