101.In search of love on the internetFraudsters create fake profiles on online dating or meet-up websites to extort money from unknowing victims.
102.Advice for booking your holiday accommodationWould you like to book a hotel or holiday rental on the Internet? Here you will find practical advice on how to choose your accommodation, pay for it, cancel it and who to contact in case of…
103.How to cancel your accommodation booking?Although it is always possible to cancel an accommodation reservation, a refund is not automatic. It depends on the conditions of your reservation.
104.Car accident in EuropeHere are some practical tips that will make it easier for you in the event of a car accident in another EU country.
105.Airline bankruptcyMany airlines have gone bankrupt in recent years. How to react? How can air passengers get a refund of their tickets?
106.Information request confirmationWe've received your question! We received your message! Thank you for your trust in the European Consumer Centre (ECC) France. It is our pleasure to help you! You will receive a confirmation by…
107.Unwanted commercial prospecting by phoneBy soliciting French consumers by phone, foreign companies orientate their commercial activities towards France, and thus have to respect French regulations concerning commercial prospecting by…
108.How some websites deceive or manipulate youMany websites, applications, social networks or search engines use graphic elements or technical processes to influence your behavior and encourage you to click, buy, subscribe or provide personal…
109.Online ReviewsIf more and more people consult online reviews before ordering or booking, how can they be trusted?
110.Responsible online shoppingOur advice on how to spot eco-responsible products on the Internet, limit the impact of their delivery, avoid order returns, repair and recycle your products and thus become eco-responsible…
