• FR
  • EN
  • Shopping in Europe
    • Shopping in Europe
    • Choosing a seller
    • Sending and receiving parcel
    • Responsible online shopping
    • Prices and promotions
    • Regulated purchases
    • Calls and phone services
    • Films, music, games
    • Fraud and scams
    • Buying tickets for events
  • Guarantees and withdrawal
    • Guarantees and withdrawal
    • Guarantees after purchase
    • Right of withdrawal
    • Protection of your personal data
  • Travel and transport
    • Travel and transport
    • Accommodation
    • Olympic and Paralympic Games
    • Natural disasters, armed conflict and cancelled holidays
    • Package holiday
  • Vehicles
    • Vehicles
    • Renting a car
    • Driving in France and in Europe
    • Fines abroad
    • Accidents and repairs
  • Living in France
    • Living in France
    • Moving to France
    • Renting in France
    • Leaving France
    • Shopping in France
    • Insurance in France
    • Driving in France
  • Who we are
    • Who we are
    • About us
    • The European Consumer Centres Network (ECC-Net)
    • Contact us
    • Media enquiry
  • Publications
    • Publications
    • Studies
    • Videos
  • Questions and complaints

Was this article helpful?

Our most viewed topics

Counterfeit medicines
Traffic fines in restricted areas in Italy
Environmental zones in Europe
Right of withdrawal
Travelling by car in France: beware of road traffic offences
Our podcast Newsletter
Contact us Privacy policy Legal notice

Want to learn more?

Shopping, travel, scams… For 100% exclusive consumer advice every month, subscribe to our European newsletter.