91.How some websites deceive or manipulate youMany websites, applications, social networks or search engines use graphic elements or technical processes to influence your behavior and encourage you to click, buy, subscribe or provide personal…
92.Online ReviewsIf more and more people consult online reviews before ordering or booking, how can they be trusted?
93.Responsible online shoppingOur advice on how to spot eco-responsible products on the Internet, limit the impact of their delivery, avoid order returns, repair and recycle your products and thus become eco-responsible…
94.Buying second-hand on the InternetWhether for economic or ecological reasons, more and more consumers are turning to second-hand products. Be careful ! You do not have the same rights when buying from a private seller.
95.animalDogs, cats... If you are thinking of buying a pet online, be careful! France regulates this practice and you will not necessarily be protected if the animal gets sick.
96.DNA Testing on the InternetHave you ordered an online DNA test for a relative to find out about his genetic heritage? Such tests are not legal in France. Beware of the risks if you buy them.
97.Package holidayA package holiday/package travel deal is the classic “flight and hotel” purchased through a travel agency, but not individually! Europe has taken into account the current modes of reservation of…
98.Air travelCancellation, flight delay, loss of luggage or airline bankruptcy? You have rights!
99.Rail passenger rightsIf you travel by train in France as in the EU, you have rights in case of train delay or cancellation.
100.Travelling by bus or coachIf you travel by bus more than 250 km from or to the EU, Europe protects you in case of a delay of more than 2 hours.
