Email address or online account hacking
Advertising messages asking for financial aid are sent from your email address or posted on a social network via your profile. You are a victim of hacking!
Last update : June 2019
- Your contacts have received an email from your email address asking for financial aid or spreading advertising information
- You receive a message from one of your contacts (an individual, a company,…) with whom you are used to working or talking to, which asks you to open a corrupted attachment or asks you to follow a malicious Internet link. You are victim of “spearfishing”.
- Your social network profile was changed or is sending messages without your consent
How to avoid the fraud
- Choose a good password: minimum 8 characters, with numbers, capital letters, lowercase letters, and symbols; a word not found in the dictionary; no personal information (birthdate for example). Try to change it regularly (every 3 to 6 months according to its usage)
- Secure your Internet connection
- Call your contact to confirm if he/she actually sent the request or email
- Update your operating system
- Check all attachment extensions (like .pif, .com, .bat, .exe, .vbs, .lnk) which can contain malicious codes
- Check all links before you click on them. One different letter or character can direct you to a completely different website
What to do once trapped?
- If you notice an unknown connection on your account or the creation of an account using your email address, report it directly to the social network and change your email password
- Tell your friends and acquaintances!