Business directory

You have signed up to be included in a professional directory and a company asks you for money – welcome to the trap of business directories!

Last update : June 2019

Description

You are a business or a professional, you manage an association or an administration, or you are an individual, and you receive a form asking you to fill it out or provide your contact information for publication in a European business directory, or to confirm your registration with the Commerce Registry or your local patent registration office. Once signed, this simple form, with its official-looking heading and emblem, becomes a closed and definitive contract from which it is difficult to get oneself out of. It also carries an obligation to pay several hundreds of Euros over the course of a few years.

How to avoid the trap

  • Verify the business’ identity and logo, and compare them on the business’ official websites
  • Look for hidden prices in the Terms and Conditions (generally found in small lettering at the bottom or on the reverse side of the form)
  • Inform your employees or volunteers of your organization in charge of mail of this type of fraud

What to do once trapped by this scam

  • Demand the immediate cancellation of your contract for reason of willful misrepresentation or error
  • File a complaint with the competent public prosecutor
  • Seek advice from a lawyer in case of action done by the professional directory company before a European tribunal
  • If the directory is situated in Europe, report it with the Direccte of your region, which will raise complaints with the DGCCRF in Paris
  • Alert your local Chamber of Trades, of Commerce, or of Agriculture
  • Close the article