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Online Subscription Traps: an annoying phenomenon on the German web (PDF)
- A new guide on consumers’ digital rights, called « eYouGuide »
April 2009 April 2009 April 2009
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6 basic rules to help you avoid the black sheep among online-traders! (PDF)
- Ten golden rules to make an online purchase in another member state of the European Union
June 2008
- Reports of the ECC-Net: « The European Online Market Place : Consumer Complaints » (PDF)
